Getting Started
       General Navigation
       On Line Help
       Login
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OSST Desktop
       Desktop - Overview
       To Dos
       Work Register a Customer
             Add Contact Information
             Add Demographic Information
             Add Employment Characteristics
             Work History
                   Selecting an OES Classification
                   Complete Work History
Control Panel
       Control Panel - Overview
       View Benefit Information
       Access FLA Cash Benefits
       Food Stamp Reimbursement Request
       Budget Planner
Case Detail
       Overview of Case Detail
       Case Header
Career Manager Caseload
       Caseload - Overview
       Add New Customer
       Edit Existing Customer
       Sort the Caseload
       Reassign Cases
       Reassign a Case Manager's Entire Case
       Closing a Case
       Re-open a Case
Supervisor Caseload
       Supervisor Caseload - Overview
       Access a Specific Case Manager's Caseload
       View the Unit Caseload
Case at a Glance
       Contact Information
             Contact Information - Overview
             Access Primary Contact Information
             Edit Secondary Contact Information
       Demographic Information
             Demographic Information - Overview
             Access and Edit Demographic Information
       Household Member Information
             Overview of Household Member Information
             Access Household Information
             Edit Household Information
       Individual Responsibility Plan (IRP)
             Overview of Individual Responsibility Plan (IRP)
             Select Sections to Include on an IRP
             Change the Layout of an IRP
             Printing an IRP
       Case History
Skill Development
       Service Plan
             Overview of Service Plan
             Add/Edit Provider Information
             Add a Service Budget Amount for a Customer
             Add a Supportive Service/Adding Cost Items
             Sort Service Provider Results
             Record an Outcome for an Existing Service
       Job History/Placements
             Overview of Job History/Placements
             Search for an Employment Provider
             Sort Employment Provider Results
             Add/Edit Employer Information
             Add Customer Placement Record
             Perform Placement Follow-up
       Skill Development Plan
             Overview of Skill Development Plan
             Add/Edit Training Provider Information
             Add Program Details for a Provider
             Add a Skill Development Budget Amount for a Customer
             Add Training
             Add Activity
             Sort Training and Activity Provider Results
             Record an Outcome for an Existing Activity
             Record an Outcome for Existing Training
       Job Participation Rate
             Add Customer Job Participation Rates (JPR)
Plan Development
       Education Detail
             Overview of Education Details
             Add/Edit Education Details
             Add/Edit Previous Training and Certificates
       Assessment Detail
             Overview of Assessment Detail
             Add Assessment Detail for an Internal Administrator
             Add Assessment Detail for an External Adminstrator
             Assessment Outcome
                   Overview of Assessment Outcome
                   Assessment Outcome for the GATB
                   Assessment Outcome for the SDS Form 'E'
                   Assessement Outcome for the SAGE TFA
                   Assessment Outcome for the TABE
                   Using the "Other" template to enter Assessment Outcome
       Needs and Barriers
             Overview of Needs and Barriers
             Add Needs/Barriers Details
             Edit Needs/Barriers Details
       Goals and Interests
             Overview of Goals and Interests
             Add/Edit Personal, Educational, and Optimum Health Goal Details
             Add/Edit Employment Goal Details
             Edit Goal Details
       Steps to Self Sufficiency
             Overview of Steps to Self Sufficiency
             Add Steps to Self Sufficiency
Alternative Plan
       Sanctions
             Sanctions
       Deferrals
             Deferrals
             Enter Physician Information
             Enter Deferral Follow-up Information
       Substance Abuse Mental Health (SAMH)
             SAMH
       Supplemental Security Income/Social Security Disability Income (SSI/SSDI)
             SSI/SSDI
       Hardships
             Hardships
Reporting
       Reporting
       OSST Report Descriptions
Searches
       Searches
Correspondence
       Overview of Correspondence
       Mail Merge Function
       Correspondence Triggers
       Creating and Uploading Local Correspondence
Case Notes
       Case Notes - Overview
       Add a Case Note
FAQs
       revised 01/11/2002
Hotfixes
       From 03/05/2001 Through 03/09/2001
       From 03/12/2001 Through 03/16/2001
       From 03/19/2001 Through 03/23/2001
       From 03/26/2001 Through 03/30/2001
       From 04/02/2001 Through 04/06/2001
       From 04/09/2001 Through 04/13/2001
       From 04/16/2001 Through 04/20/2001
       From 04/23/2001 Through 04/27/2001
       From 04/30/2001 Through 05/04/2001
       From 05/07/2001 Through 05/11/2001
       From 05/14/2001 Through 05/19/2001
       From 05/21/2001 Through 05/25/2001
       From 05/28/2001 Through 06/01/2001
       From 06/04/2001 Through 06/08/2001
       From 06/11/2001 Through 06/15/2001
Release 1.1 Notes
       R1.1 Overview
       R1.1 Caseload Management
       R1.1 To Dos
       R1.1 Benefit Information
       R1.1 Case Notes
       R1.1 Case at a Glance
       R1.1 Skill Development
       R1.1 Plan Development
       R1.1 Alternative Plan
       R1.1 Reporting
       R1.1 Correspondence
       R1.1 Security Maintenance
Release 1.2 Notes
       R1.2 Reports
       R1.2 FLORIDA Interface
       R1.2 Security
       R1.2 Case Header
       R1.2 Miscellaneous Items