Follow this procedure to edit a customer's household information.
|
Step |
Action |
|
1 |
Enter the First Name, Middle Initial, and Last Name of the Household Member. |
|
2 |
Enter the Social Security Number for the Household Member. |
|
3 |
Click the appropriate radio button for 'Gender.' |
|
4 |
Enter the date of birth (using the calendar tool or manually entering the date). |
|
5 |
Select the relationship of the Household member to the customer. |
|
6 |
Click the appropriate radio button for Related to Cash recipient, for OSST status of new member and for SSI status. |
|
7 |
Click the 'Save' button to update and return to the Case At A Glance page or click the 'Clear Changes' button to clear the data entered. |
Notes:
Household Member Detail captures information about individuals living in the participant's household. All children listed in FLORIDA (including those over 12 years of age) will show in a 'Read Only' format on this screen.
Career managers do have the ability to add additional members in an assistance group through this entry page. This, however, does not add the additional members to the FLORIDA system.
Try to enter new household members off a social security card or official document to ensure accurate spelling and data is obtained.