Account Info
      Overview of Control Panel
  Active Jobs
      Overview of Control Panel
  Activity Budget
      Add a Skill Development Budget Amount for a Customer
  Activity Outcome
      Overview of Skill Development Plan
      Record an Outcome for an Existing Activity
  Activity Provider Results
      Sort Training and Activity Provider Results
  Activity Search
      Searches
  Add Activity
      Add Activity
      Overview of Skill Development Plan
  Add Assessment Detail
      Add Assessment Detail for an External Adminstrator
      Add Assessment Detail for an Internal Administrator
  Add Customer Job Participation Rates
      Add Customer Job Participation Rates (JPR)
  Add Demographic Information
      Add Demographic Information
      Demographic Information
  Add Job Description
      Complete Work History
  Add Needs/Barriers Details
      Add Needs/Barriers Details
  Add New Customer
      Add New Customer
  Add Program Details
      Add Program Details for a Provider
  Add Program Details:  Provider
      Add Program Details for a Provider
  Add Provider
      Add a Provider
      Add a Training Provider
      Add or Edit Employer Information
      Search for a Service Provider
  Add Training
      Add Training
      Overview of Skill Development Plan
  Add/Edit Education Details
      Add/Edit Education Details
  Add/Edit Employment Goal Details
      Add/Edit Employment Goal Details
  Add/Edit Previous Training
      Add/Edit Previous Training and Certificates
  ADM Outpatient Treatment Program
      Deferrals
  Alternative Plan
      Deferrals
      Enter Deferral Folow-up Information
      Hardships
      Overview of Case Detail
      Pre-Penalty Counseling
      SAMH
      SSI/SSDI
  Applicant
      Reporting
  Application Date
      SSI/SSDI
  Appointment Letter
      Overview of Correspondence
  Assessement Outcome
      Assessement Outcome for the SAGE TFA
  Assessment Detail
      Overview of Assessment Detail
  Assessment Outcome
      Assessement Outcome for the SAGE TFA
      Assessment Outcome for the GATB
      Assessment Outcome for the SDS
      Assessment Outcome for the TABE
      Overview of Assessment Outcome
      Using the "Other" template to enter Assessment Outcome
  Assessments
      Add a Training Provider
      Add Assessment Detail for an External Adminstrator
      Add Assessment Detail for an Internal Administrator
      Assessement Outcome for the SAGE TFA
      Assessment Outcome for the GATB
      Assessment Outcome for the SDS
      Assessment Outcome for the TABE
      Overview of Assessment Detail
      Overview of Assessment Outcome
      Overview of Case Detail
      Overview of Steps to Self Sufficiency
      Using the "Other" template to enter Assessment Outcome
  Barriers
      Add Needs/Barriers Details
      Edit Goal Details
      Edit Needs/Barriers Details
      Hardships
      OSST Overview
      Overview of Case Detail
      Overview of Individual Responsibility Plan (IRP)
      Overview of Needs and Barriers
      Select Sections to Include on an IRP
  Browser Tool Bar
      General Navigation
      Printing an IRP
  Budget Planner
      Budget Planner
  Career Manager View
      Overview of Caseload
  Case
      Add a Case Note
      Add a Provider
      Add a Service Budget Amount for a Customer
      Add Assessment Detail for an Internal Administrator
      Add Contact Information
      Add Customer Job Participation Rates (JPR)
      Add Demographic Information
      Add Household Information
      Add Needs/Barriers Details
      Add New Customer
      Add Steps to Self Sufficiency
      Add Training
      Add/Edit Education Details
      Add/Edit Employment Goal Details
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Add/Edit Previous Training and Certificates
      Closing a Case
      Contact Information
      Demographic Information
      Edit Contact Information
      Edit Demographic Information
      Edit Existing Customer
      Edit Goal Details
      Edit Household Information
      Employment Characteristics
      Food Stamp Reimbursement Request
      General Navigation
      Hardships
      OSST Overview
      Overview of Case Detail
      Overview of Case Notes
      Overview of Caseload
      Overview of Control Panel
      Overview of Correspondence
      Overview of Demographic Information
      Overview of Individual Responsibility Plan (IRP)
      Overview of Service Plan
      Overview of Skill Development Plan
      Overview of Steps to Self Sufficiency
      Overview of Supervisor Caseload View
      Pre-Penalty Counseling
      Re-open a Case
      Reassign a Case Manager's entire case
      Reassign Cases
      Record an Outcome for an Existing Activity
      Record an Outcome for an Existing Service
      Record an Outcome for Existing Training
      Reporting
      Search for a Service Provider
      View Benefit Information
  Case Detail
      Add a Provider
      Add a Service Budget Amount for a Customer
      Add Assessment Detail for an Internal Administrator
      Add Contact Information
      Add Demographic Information
      Add Household Information
      Add Needs/Barriers Details
      Add New Customer
      Add Steps to Self Sufficiency
      Add Training
      Add/Edit Education Details
      Add/Edit Employment Goal Details
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Add/Edit Previous Training and Certificates
      Contact Information
      Demographic Information
      Edit Contact Information
      Edit Demographic Information
      Edit Goal Details
      Edit Household Information
      Employment Characteristics
      Food Stamp Reimbursement Request
      Overview of Case Detail
      Pre-Penalty Counseling
      Record an Outcome for an Existing Activity
      Record an Outcome for an Existing Service
      Record an Outcome for Existing Training
      Search for a Service Provider
  Case Header
      Case Header
  Case History
      Case History
  Case Notes
      Add a Case Note
      General Navigation
      Overview of Case Notes
  Case Notes:  Closing
      Closing a Case
  Case Notes:  Re-open
      Re-open a Case
  Caseload
      Add New Customer
      Assess a Specific Case Manager's Caseload
      Edit Existing Customer
      Overview of Caseload
      Overview of Supervisor Caseload View
      Reassign a Case Manager's entire case
      Reporting
      Sort the Caseload
  CF-ES 2290
      Overview of Correspondence
  CF-ES 2292
      Overview of Correspondence
  CFFSP 5002
      Overview of Correspondence
  CFFSP 5235
      Overview of Correspondence
  Change Password
      Change Password
  Change the Layout of an IRP
      Change the Layout of an IRP
  Child Care Application
      Overview of Correspondence
  Child Care Status
      Overview of Correspondence
  Close hyperlink
      Closing a Case
  Common Features
      General Navigation
  Completed Training/Certifications
      Add/Edit Previous Training and Certificates
  Contact Information
      Add Contact Information
      Contact Information
      Edit Contact Information
      Overview of Case Detail
      Overview of Contact Information
      Overview of Control Panel
  Control Panel
      Budget Planner
      Food Stamp Reimbursement Request
      Overview of Caseload
      Overview of Control Panel
      Overview of Supervisor Caseload View
      Reporting
      View Benefit Information
      View the Unit Caseload
  Correspondence
      On Line Help
      Overview of Correspondence
  Countable Work Activities
      Select Sections to Include on an IRP
  Create Placement Detail
      Add Placement Detail
  Creating and Uploading Local Correspondence
      Creating and Uploading Local Correspondence
  Current Treatment Hours
      SAMH
  Customer
      Add a Case Note
      Add a Service Budget Amount for a Customer
      Add a Skill Development Budget Amount for a Customer
      Add Activity
      Add Contact Information
      Add Customer Job Participation Rates (JPR)
      Add Demographic Information
      Add Household Information
      Add Needs/Barriers Details
      Add New Customer
      Add Placement Detail
      Add Steps to Self Sufficiency
      Add Training
      Add/Edit Education Details
      Add/Edit Employment Goal Details
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Add/Edit Previous Training and Certificates
      Assessement Outcome for the SAGE TFA
      Assessment Outcome for the GATB
      Assessment Outcome for the SDS
      Assessment Outcome for the TABE
      Budget Planner
      Closing a Case
      Complete Work History
      Contact Information
      Deferrals
      Demographic Information
      Edit Demographic Information
      Edit Existing Customer
      Edit Goal Details
      Edit Household Information
      Edit Needs/Barriers Details
      Employment Characteristics
      Food Stamp Reimbursement Request
      Hardships
      OES Classification
      OSST Overview
      Overview of Assessment Detail
      Overview of Case Detail
      Overview of Case Notes
      Overview of Caseload
      Overview of Control Panel
      Overview of Correspondence
      Overview of Customer Placement
      Overview of Education Details
      Overview of Goals and Interests
      Overview of Household Member Information
      Overview of Individual Responsibility Plan (IRP)
      Overview of Needs and Barriers
      Overview of Service Plan
      Overview of Skill Development Plan
      Overview of Steps to Self Sufficiency
      Perform Placement Follow-up
      Pre-Penalty Counseling
      Printing an IRP
      Re-open a Case
      Reassign a Case Manager's entire case
      Reassign Cases
      Record an Outcome for Existing Training
      SAMH
      Search for a Service Provider
      Sort the Caseload
      Using the "Other" template to enter Assessment Outcome
  Customer Placement
      Overview of Customer Placement
      Perform Placement Follow-up
  Customer placement involves
      Overview of Customer Placement
  Customer Request
      Hardships
  Customer Request:  Service Budget Amount
      Add a Service Budget Amount for a Customer
  Customer Request:  Skill Development Budget Amount
      Add a Skill Development Budget Amount for a Customer
  Deferrals
      Deferrals
      Enter Deferral Folow-up Information
  Demographic Information
      Add Demographic Information
      Demographic Information
      Overview of Case Detail
      Overview of Demographic Information
  Demonstrate Satisfactory Compliance
      Overview of Correspondence
  Detailed Information
      OES Classification
      Overview of Case Detail
      Search for a Service Provider
  Determination Section
      Hardships
  Edit Additional Demographic Information
      Edit Demographic Information
  Edit Employer Information
      Add or Edit Employer Information
  Edit Existing Customer
      Edit Existing Customer
  Edit Goal Details
      Edit Goal Details
  Edit Needs/Barriers Details
      Edit Needs/Barriers Details
  Education Counseling
      Overview of Correspondence
  Education Details
      Add/Edit Education Details
      Add/Edit Previous Training and Certificates
      Overview of Education Details
  Educational
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Overview of Education Details
      Overview of Goals and Interests
  Employer Search Results
      Add or Edit Employer Information
  Employment Counseling
      Overview of Correspondence
  Employment Provider
      Add a Training Provider
      Add or Edit Employer Information
      Add Placement Detail
      Overview of Customer Placement
      Search for an Employment Provider
  Employment Provider Search
      Add Placement Detail
      Search for an Employment Provider
  Existing Activity
      Record an Outcome for an Existing Activity
  Families PAS
      Hardships
  FAQs
      FAQs
  First Method
      OES Classification
  FLORIDA Interface
      Overview of Contact Information
  FLORIDA Status
      Overview of Caseload
      Overview of Control Panel
  FLORIDA System
      Add New Customer
      Edit Contact Information
      Edit Household Information
      Overview of Supervisor Caseload View
      View Benefit Information
  Food Stamp Reimbursement Request
      Food Stamp Reimbursement Request
  Form CF-ES 2299
      SAMH
  From 03/05/2001 Through 03/09/2001
      From 03/05/2001 Through 03/09/2001
  From 03/12/2001 Through 03/16/2001
      From 03/12/2001 Through 03/16/2001
  From 03/19/2001 Through 03/23/2001
      From 03/19/2001 Through 03/23/2001
  From 03/26/2001 Through 03/30/2001
      From 03/26/2001 Through 03/30/2001
  From 04/02/2001 through 04/06/2001
      From 04/02/2001 through 04/06/2001
  From 04/09/2001 Through 04/13/2001
      From 04/09/2001 Through 04/13/2001
  From 0416/2001 Through 04/20/2001
      From 0416/2001 Through 04/20/2001
  General Navigation
      General Navigation
  Goals
      Add/Edit Employment Goal Details
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Edit Goal Details
      OSST Overview
      Overview of Case Detail
      Overview of Goals and Interests
      Overview of Individual Responsibility Plan (IRP)
  Guide Me
      OSST Overview
  Hardship Exemption Notification
      Overview of Correspondence
  Hardship Exemption Second Notification
      Overview of Correspondence
  Hardship Information
      Hardships
  Hardships
      Hardships
  Help
      Add New Customer
      Change Password
      General Navigation
      On Line Help
      OSST Overview
      Overview of Steps to Self Sufficiency
  History
      Add Steps to Self Sufficiency
      Add/Edit Previous Training and Certificates
      Complete Work History
      Overview of Control Panel
      Overview of Goals and Interests
      Overview of Needs and Barriers
      Overview of Service Plan
      Overview of Skill Development Plan
      Overview of Steps to Self Sufficiency
  Household Member Detail
      Edit Household Information
  Household Member Information
      Add Household Information
      Overview of Household Member Information
  Inactive Customer Caseload
      Overview of Control Panel
  Inactive Job Orders
      Overview of Control Panel
  Individual Responsibility Plans
      Add Activity
      Add Needs/Barriers Details
      Add Training
      Add/Edit Employment Goal Details
      On Line Help
      OSST Overview
      Overview of Case Detail
      Overview of Goals and Interests
      Overview of Individual Responsibility Plan (IRP)
      Overview of Needs and Barriers
      Overview of Steps to Self Sufficiency
      Printing an IRP
      Select Sections to Include on an IRP
  Interests
      Add/Edit Employment Goal Details
      Add/Edit Personal, Educational, and Optimum Health Goal Details
      Edit Goal Details
      Overview of Case Detail
      Overview of Goals and Interests
  Job History/Placement
      Add Placement Detail
      Overview of Case Detail
      Search for an Employment Provider
  Job Participation Rate
      Add Customer Job Participation Rates (JPR)
      Overview of Case Detail
      Searches
  Job Participation Rate Search
      Searches
  Job Placement Detail
      Add Customer Job Participation Rates (JPR)
  Job Search
      Searches
  Job Search Functions
      Overview of Control Panel
  JPR
      Add Customer Job Participation Rates (JPR)
      Overview of Correspondence
  JPR Reminder
      Overview of Correspondence
  Login
      General Navigation
      Login
  Login button
      Change Password
      Login
  Mail Merge Function
      Mail Merge Function
  Management Reports
      On Line Help
      OSST Overview
      Reporting
  Medical Deferral
      Overview of Correspondence
  Medical Verification
      Enter Physician Information
      Overview of Correspondence
  Mental Health
      SAMH
  Needs
      Add Activity
      Add Needs/Barriers Details
      Add Training
      Budget Planner
      Change Password
      Contact Information
      Deferrals
      Demographic Information
      Edit Needs/Barriers Details
      Employment Characteristics
      General Navigation
      OSST Overview
      Overview of Case Detail
      Overview of Control Panel
      Overview of Individual Responsibility Plan (IRP)
      Overview of Needs and Barriers
      Search for a Service Provider
      SSI/SSDI
  New Applicant Wizard
      Add New Customer
      OES Classification
  New Training Provider
      Add a Training Provider
  Notes
      Add a Case Note
      Overview of Case Notes
  Occupational Employment Skills
      OSST Overview
  ODDS
      Add New Customer
      Contact Information
      Demographic Information
      Employment Characteristics
  OSST Desktop
      Add a Provider
      General Navigation
  OSST Online Reports
      OSST Online Reports
  Other Activities
      Select Sections to Include on an IRP
  Outcome/Results
      Assessement Outcome for the SAGE TFA
      Assessment Outcome for the GATB
      Assessment Outcome for the SDS
      Assessment Outcome for the TABE
      Using the "Other" template to enter Assessment Outcome
  Participant Search
      Searches
  Password
      Add New Customer
      Change Password
      Login
  Penalty
      On Line Help
      Overview of Correspondence
      Pre-Penalty Counseling
  Penalty Status
      Pre-Penalty Counseling
  Perform Placement Follow-up
      Perform Placement Follow-up
  Personal Budget
      Budget Planner
      On Line Help
  Policy Level Help
      On Line Help
      OSST Overview
  Pre-Penalty
      Overview of Correspondence
  Pre-penalty Counseling
      Overview of Correspondence
      Pre-Penalty Counseling
  Previously Requested Transportation/Dependent Care Reimbursement
      Food Stamp Reimbursement Request
  Program
      Add a Provider
      Add Program Details for a Provider
      Deferrals
      Overview of Caseload
      Overview of Control Panel
      Pre-Penalty Counseling
      Reporting
      SAMH
      Sort the Caseload
  Program Types
      Reporting
  Provider
      Add a Provider
      Add a Training Provider
      Add Activity
      Add Assessment Detail for an External Adminstrator
      Add Assessment Detail for an Internal Administrator
      Add or Edit Employer Information
      Add Placement Detail
      Add Program Details for a Provider
      Add Training
      Search for a Service Provider
      Search for an Employment Provider
  Provider Search
      Add a Provider
  Provider Search:  Add Program Details
      Add Program Details for a Provider
  R1.1 Alternative Plan
      R1.1 Alternative Plan
  R1.1 Benefit Information
      R1.1 Benefit Information
  R1.1 Case at a Glance
      R1.1 Case at a Glance
  R1.1 Case Notes
      R1.1 Case Notes
  R1.1 Correspondence
      R1.1 Correspondence
  R1.1 Overview
      R1.1 Overview
  R1.1 Plan Development
      R1.1 Plan Development
  R1.1 Reporting
      R1.1 Reporting
  R1.1 Security Maintenance
      R1.1 Security Maintenance
  R1.1 Skill Development
      R1.1 Skill Development
  R1.1 To Dos
      R1.1 To Dos
  R1.2 Case Header
      R1.2 Case Header
  R1.2 FLORIDA Interface
      R1.2 FLORIDA Interface
  R1.2 FLORIDA Site Code
      R1.2 FLORIDA Site Code
  R1.2 Miscellaneous Items
      R1.2 Miscellaneous Items
  R1.2 Reporting
      R1.2 Reporting
  R1.2 Reports
      R1.2 Reports
  R1.2 Security
      R1.2 Security
  Reassign
      Reassign a Case Manager's entire case
  Reassign Cases
      Reassign Cases
  Recommendation Section
      Hardships
  Recommendation Signature
      Hardships
  Referral Section
      Hardships
  Release 1.1
      Release 1.1
  Request Section
      Hardships
  Resume Builder
      Complete Work History
  Resume, Close Case
      On Line Help
  SAMH
      Overview of Case Detail
      SAMH
  SAMH Counselor Name
      SAMH
  SAMH Counselor Phone
      SAMH
  SAMH Treatment Verification Form Documented
      SAMH
  Sanctions
      Pre-Penalty Counseling
  School
      Add Program Details for a Provider
      Add/Edit Education Details
      Demographic Information
      Overview of Education Details
  School:  All Programs
      Add Program Details for a Provider
  Search Jobs
      Overview of Control Panel
  Search Resumes
      Overview of Control Panel
  Self Sufficiency
      Add Steps to Self Sufficiency
      Edit Goal Details
      OSST Overview
      Overview of Case Detail
      Overview of Steps to Self Sufficiency
      Select Sections to Include on an IRP
  Service Detail
      Search for a Service Provider
  Service Outcome
      Record an Outcome for an Existing Service
  Service Plan
      Add a Provider
      Add a Service Budget Amount for a Customer
      Overview of Service Plan
      Record an Outcome for an Existing Service
      Search for a Service Provider
  Service Plan Screen
      Search for a Service Provider
  Service Provider
      Add a Provider
      Overview of Service Plan
      Search for a Service Provider
  Service Search
      Searches
  Skill Development
      Add a Provider
      Add a Service Budget Amount for a Customer
      Add a Skill Development Budget Amount for a Customer
      Add a Training Provider
      Add Activity
      Add Training
      Overview of Case Detail
      Overview of Skill Development Plan
      Record an Outcome for an Existing Activity
      Record an Outcome for an Existing Service
      Record an Outcome for Existing Training
  Skill Development Budget Amount
      Add a Skill Development Budget Amount for a Customer
  Skill Development Plan
      Add Activity
      Add Training
      Overview of Skill Development Plan
      Record an Outcome for an Existing Activity
  Skill Match
      Add New Customer
      OSST Overview
  Skill Match Component
      OSST Overview
  Sort Employment Provider Results
      Sort Employment Provider Results
  Sort Service Provider Results
      Sort Service Provider Results
  SSI
      Edit Household Information
      Overview of Household Member Information
  SSI/SSDI
      Deferrals
      Edit Household Information
      SSI/SSDI
  SSI/SSDI Application
      SSI/SSDI
  Supervisor Caseload View
      Overview of Supervisor Caseload View
  Supervisor View
      Assess a Specific Case Manager's Caseload
      Overview of Caseload
      View the Unit Caseload
  Supportive Service
      Add a Service Budget Amount for a Customer
      Search for a Service Provider
      Select Sections to Include on an IRP
  Test Detail
      Assessement Outcome for the SAGE TFA
      Assessment Outcome for the GATB
      Assessment Outcome for the SDS
      Assessment Outcome for the TABE
      Using the "Other" template to enter Assessment Outcome
  To Dos
      To Dos
  Training Details
      Add Training
      Record an Outcome for Existing Training
  Training Outcome
      Record an Outcome for Existing Training
  Training Provider
      Add a Training Provider
      Add or Edit Employer Information
      Add Training
      OSST Overview
  Transitional Letter
      Overview of Correspondence
  Trigger Maintenance
      Trigger Maintenance
  Up-front Diversion Payment/Service
      Overview of Correspondence
  Use Mail Merge
      Overview of Correspondence
  View Description
      OES Classification
  Welfare Transition Child Care
      Overview of Correspondence
  Welfare Transition Status
      Add New Customer
      Overview of Caseload
      Overview of Control Panel
  Work History
      Complete Work History
      Demographic Information
      Employment Characteristics
      OES Classification
      OSST Overview
  Work History Information
      Complete Work History
      Employment Characteristics