OSST provides you with the ability to create and maintain an online Individual Responsibility Plan (IRP) for a customer. The best part is that the plan is automatically generated from the customer information that you enter in other parts of the application.
For example, entering the details related to a customer's long term employment goals or needs and barriers will be automatically generated to the Individual Responsibility Plan. The case manager has control over which parts of the Individual Responsibility Plan should be generated, and to what level of detail.
The IRP can be accessed by clicking 'View' on the Individual Responsibility Plan on the customer's Case At A Glance page. The IRP can also be accessed by clicking the 'IRP Wizard' link on the control panel (when you are in a customer's case).