Follow this procedure to organize the steps the customer will take to gain self sufficiency.
Step |
Action |
1 |
Click the 'Plan Development' tab from the Case Detail. |
2 |
Click 'Add or Edit' on the Steps to Self Sufficiency tab. |
3 |
Enter a description of the step. |
4 |
Enter the scheduled completion date. |
5 |
Select whose responsibility it is to complete the step (case manager, customer or both). |
6 |
Select the status of the step. |
7 |
Enter the actual completion date (most likely to be entered at a later time). |
8 |
Click 'Save' (This step will now be listed as Closed in the History of Steps to Self-sufficiency.) |
9 |
Click 'Cancel' to return to the Case Detail screen. |