Follow this procedure to add the contact information associated with work registering a customer.
|
Step |
Action |
|
1 |
Enter First Name, Middle Name, and Last Name. The customer's Social Security Number should already be completed. |
|
2 |
Enter "Also Known As", if applicable (this allows a nickname to be entered). |
|
3 |
Enter Address 1 (indicates the primary street address). |
|
4 |
Enter Address 2 (use this as an extra line for the address, e.g. an Apartment number). |
|
5 |
Enter City, State, and Zip Code. |
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6 |
Enter an e-mail address for the customer (see notes below for free e-mail providers). |
|
7 |
Enter a phone number for the customer's primary phone number. |
|
8 |
Enter a secondary phone number for the customer (acts as an alternate point of contact - possibly use their work number or a family member's number). |
Notes:
The Social Security Number is pre-populated.
Free e-mail accounts can be obtained through services such as:
You need to only work register once! Should an update of the original work registration be required, just update the appropriate tab on the customer's Case Detail (e.g., Contact, Demographics, or Work History Information). These updates will cause a trigger that updates the ODDS Information System in the nightly batch.
Remember that any field with an asterisk '*' is a required field to save and exit the screen.
OSST makes use of OES (Occupation Employment Statistics) codes in lieu of the Dictionary of Occupational Titles (DOT codes).