To access a customer's demographic information:
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Step |
Action |
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1
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From within the customer's case, click the 'Edit' button under the Demographic Information section on the Case At A Glance page. |
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2
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Enter (or overwrite) any 'Additional Demographic Information'.
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3 |
Enter the date that the customer's time limit information was last updated, the number of months used and the customer's time limit (you should reference the ARCA screen in FLORIDA to get this information). |
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4 |
Click 'Save' to update changes and return to the Case At A Glance page. |
The information that may be edited in the Additional Demographic Information section includes:
Date of New Referral
OSST Registration Status (the user can change the status of the case to Transitional or Applicant)
Veteran Type (Vietnam Era Veteran, Non-Veteran, Other Veteran or Eligible Person). Please see additional description below under the Notes area.
Due Date of Pregnant Customer (will be listed if the customer is female)
Selective Service Registration Number (will be listed if the customer is male)
The information that may be edited for Time Limit Information includes:
Date ARCA (FLORIDA) was updated
Time Limit (24/60, 36/72 or 72/72)
Number of Months Used
Through Date - the date corresponding to the number of months used value
Notes:
The notes below provide some additional context on how to determine Veteran Type:
A veteran is defined as any person who served on active duty for a period of more than 180 days and was discharged or released therefrom with other than a dishonorable discharge, or
(2) was discharged or released from active duty because of a service-connected disability, or
(3) as a member of a reserve component under an order to active duty pursuant to section 672(a),(d),or (g), 673 or 673(b) of title 10, served on active duty during a period of war or in a campaign or expedition for which a campaign badge is authorized and was discharged or released from such duty with other than a dishonorable discharge.
The purpose of designating a 'veteran/other eligible' here is
(0) non-veteran,
(1) veteran have preferential treatment,
(2) certain classes of veterans have priority over other veterans, and,
(3) Some non-veterans have veterans' preference.
The term 'active duty' (or 'active military, naval, or air service') means full-time duty in the armed forces, other than duty for training in the reserves or national guard. Any period of duty for training in the reserves or national guard, including authorized travel, during which an individual was disabled from a disease or injury incurred or aggravated in the line of duty, is considered 'Active duty'
Non-veteran
Vietnam Era Veteran - Vietnam era veteran includes:
any person who has served in the republic of Vietnam from February 28, 1961 through August 5, 1964.
any person who has served on active duty for more than 180 days, any part of which occurred during the Vietnam era (August 5, 1964 through May 7, 1975) and was discharged or released therefrom with other than a dishonorable discharge, or
was discharged or released because of a service-connected disability which occurred during the Vietnam era.
Other Veteran - Any veteran who is not a Vietnam era veteran
Eligible Person - An applicant who is the spouse of:
(a) any person who died of a service-connected disability
(b) any member of the armed forces serving on active duty who, at the time of application, is listed by the secretary concerned in one or more of the following categories and has been so listed for a total of more than 90 days
missing in action
captured in line of duty by a hostile force; or
forcibly detained or interned in line of duty by a foreign government or power; or
any person who has a total disability permanent in nature resulting from a service-connected disability the 'date of release' from active military service that is to be used to designate a veteran will be the last day of his/her release from active duty. Enter the appropriate code by following the definitions given above.
Note 1: for veterans classified as disabled or special disabled, the appropriate code should be entered in the 'handicapped/disabled' field on the ODDS 'A' screen
Note 2: the date of release from active military service used to designate a veteran will be the last day of release from active duty
Note 3: veteran and appropriate disability classification should be completed for applications received by mail only when the applicant shows up at the local office for an interview, this is particularly true for eligible claimants