Skill Development activities include Training or Activities (such as Orientation) that are scheduled for a customer. Once these Skill Development activities have been added to the customer's case, the Skill Development tab will provide a view of the customer's training/activity history (completed and current), including:
The activity/training type
The period that the activity/training began and ended
The status of the activity/training
The number of days that the customer has been enrolled in the activity/training
The total cost of the activity/training
The Skill Development tab also provides the user with the ability to:
Update an Activity Budget for the customer
View the total Activity Budget, Available Budget and Dollars Spent for a customer's training and activities
View a cost summary break down of how the activity dollars have been allocated to date