Hardships

Hardship time limit extensions are officially recorded using form CF-ES 2082.  However, the information recorded on the form can also be recorded in OSST for reference.  A hardship is added to a customer’s case when the process of granting a hardship extension is being conducted.  The Hardship page has four main sections: Referral, Recommendation, Request and Determination.  It is these four sections that closely reflect the information recorded on sections  A through D of form CF-ES 2082.  The date each of these sections are completed may be recorded in the date fields located in the 2082 Completion Dates section of the Hardship Information page.

 

 

To view information regarding this specific policy, click Hardship Policy.

 

 

 

2082 Completion Dates

 

Steps

Action

1

Click on  the Alternative Plan tab on Case Detail.

2

Click the 'Add' button on the Hardships tab.

 

3

Enter the following dates as the associated section is completed, this will occur over a period of time.

  • Referral date

  • Recommendation Signature date

  • Customer Request date

  • RWB Determination date

 

Referral Section

 

Steps

Action

1

Enter the following information:

  • Date Time limit expires

  • Date first hardship appointment letter mailed

  • Appointment date

  • Language used in mailed appointment letter

  • Date second hardship appointment letter mailed

  • Appointment date

  • Language used in mailed appointment letter

2

Enter the Referral date at the top of the page.

 

Recommendation Section

 

Steps

Action

1

Enter the following information:

  • Date Hardship review was completed

  • Date documentation was forwarded to approving authority

  • Significant barrier checkbox

  • Forms completed checkbox

  • Additional documentation text box

  • Recommendation drop down list box

  • Number of months recommended

  • Name of person who made recommendation

2

Enter the Recommendation signature date at the top of the page.

 

Request Section

 

Steps

Action

1

Select the appropriate customer request radio button.

2

Enter the Customer Request date at the top of the page.

 

Determination Section

 

Steps

Action

1

Select Determination radio button.

2

Enter Additional Months Granted.

3

Enter the RWB Determination date at the top of the page.

4

Click 'Save' to complete the Hardship page.

 

 

 

Note:

 

No actual time limit extensions are granted based upon this page.  The page is intended to simply capture information related to the process of granting extensions by the Department of Children and Families PAS.  Official documentation is captured on the paper based forms associated with time limit extensions