Once services have been added to the customer's case, the Service Plan will provide a view of the customer's service history (completed and current), including:
The service type
The start date of the service
The end date of the service
The status of the service
The number of days enrolled in the service
The total cost of the service
The Service Plan also provides the user with the ability to:
Update a Service Budget for the customer
View the total Service Budget, Available Budget and Dollars Spent for a customer's services
View a cost summary break down of how the service dollars have been allocated to date