A supervisor's caseload view is slightly different than that of a career manager. A supervisor launches his/her caseload page by clicking the 'Workload' link on the control panel. Clicking this provides the supervisor with a list of the unit's career managers. From this view, a supervisor can click on any of the career managers' open or closed caseloads to view the associated cases.
If a supervisor also carries a caseload, his/her name will be listed as a career manager on this page.
Supervisors will be able to access the new cases from the FLORIDA system from this page. It is a local decision as to how unassigned caseloads are defined. For example, if a region decides to send all New and Reopen Case To Dos to a particular career manager (designated as the primary career manager during start-up tasks), clicking on that designated career manager's caseload allows for viewing and assigning of these cases. Instead of designating an actual person to send these FLORIDA cases to, a region could also set up the caseload link to read however they would like it to read (e.g., "Unit 402 Assignment, " "Cases to be Assigned," "New Cases," etc.).
To view and access cases that are in different units, select the appropriate unit form the drop down list next to the heading, ' Case load for (case manager's name). This drop down includes a list of all units the users is associated. The default value is the primary unit for the case manager as defined with security administration. To have the primary unit changed, contact your security officer.