Below is a list of all correspondence included within OSST. The list includes a common name for each letter, the purpose of the letter and the trigger action required to generate the letter.
|
|
COMMON NAME |
TRIGGER |
|
1 |
Agreement for Up-front Diversion Payment/Service (CF-ES 2075 and 2073B) |
When diversion is added as a Service to the customer's case |
|
2 |
Appointment Letter |
When an activity or training is added. Or, when one of the following services is added: Employment Counseling, Education Counseling, Other Counseling |
|
3 |
Child Care Application and Authorization (CFFSP 5002) |
When Welfare Transition Child Care is added to the customer's case |
|
4 |
Hardship Exemption Notification |
When adding a 'first hardship date' and 'appointment date' |
|
5 |
Hardship Exemption Second Notification |
When adding or updating a 'second hardship date' and 'appointment date' |
|
6 |
JPR Reminder |
No trigger- use 'Searches' functionality to generate a list of customers, then use the Mail Merge functionality |
|
7 |
Notice of Child Care Status (CFFSP 5235) |
When Welfare Transition Child Care is ended (indicated by inputting an outcome and end date) |
|
8 |
Transitional Letter |
No trigger- use 'Searches' functionality to generate a list of customers, then use the Mail Merge functionality |
|
9 |
Notice of Failure to Participate and Possible Sanction (CF-ES 2290) |
When inputting the Pre-Penalty steps on the Sanctions page |
|
10 |
Notice of Failure to Demonstrate Satisfactory Compliance (CF-ES 2292) |
When requesting a Penalty from the Sanctions page |
|
11 |
Request for Medical Verification |
When requesting the following deferral reasons: Medical Deferral (less than 90 days), Medical Deferral (90 days or more) |